Clavarius Help

Help › Managing Clavarius

Event log and email log

AdminsUpdated 17 October 2026

Event log

Admin → Event Log lists sign ins and sign outs, newest first, for staff and visitors.

The Event log
The Event log
  • Search by name, company or site in the filter box, pick dates with From and To, choose how many rows per page, and click Apply. Reset clears the filters.
  • Columns: Time, Site, Fullname, Group Size, Company and In/Out. Staff rows have no group size or company — that's how to tell them apart from visitors.
  • Times are shown in your device's time zone; the From and To dates are UK dates.
  • The log goes back as far as your retention setting keeps records. To work with the data in a spreadsheet, download your data.

Email log

Admin → Email Log lists the emails Clavarius sent for your organisation: Signed-in Lists, delivery notifications, password resets and account emails.

The Email log
The Email log
  • Columns: Sent, Type, To, Subject and Status.
  • ✓ Sent means the email was handed over for delivery. ✕ Failed means it wasn't — hover over it to see why.
  • The email log is kept for 12 months.

If an email shows as sent but never arrived, see Emails aren't arriving.