Download all your data

You can download a complete copy of your organisation's data at any time — for your records, for a data request, or before closing your account.

Steps

1. Go to Admin → Data & privacy.
2. Under Download your data, click Download all data (.zip).

What's in the file

A ZIP file containing CSV files (they open in Excel, Numbers or Google Sheets) for:

• sites, people and which sites each person can use;
• every staff sign in and sign out;
• visitors and their visits;
• deliveries;
• your view-only links (names and settings, not the links themselves);
• the email log and your settings;
• a README explaining each file.

Good to know

• Times in the export are in UTC (UK winter time). Add an hour for British Summer Time.
• The download works even if your account is suspended or closing.