Choose how long records are kept

Data protection law says you shouldn't keep personal data longer than you need it. Clavarius deletes old records automatically, on a schedule you choose.

Steps

1. Go to Admin → Data & privacy.
2. Under Data retention, choose a period for:
   • Visitor records
   • Staff sign-in history & deliveries
3. Choose from Keep forever, or 3, 6, 12, 24 or 36 months.
4. Click Save and confirm.

Records older than the period you chose are deleted overnight.

Good to know

• New organisations start at 24 months for both.
• The email log is always kept for 12 months.
• Visitor phone numbers are deleted much sooner — see Visitor phone numbers.
• Shorter periods also shorten what the reports and logs can show.